Receptionist

4U Body&Skin is looking for full time/part time receptionists who are willing to commit working long term (3-5 days per week, 10-11 hours per day) in busy work environment for our Philadelphia locations. If you are a hard worker and team player, welcome to our family. In this role, you will work with technicians to provide an outstanding customer service. You must have a friendly energetic responsible attitude towards your work. Able to multitask in hectic times and willing to work weekends and holidays.

Responsibilities

• Answer telephone inquiries promptly and professionally and direct to appropriate person for assistance.
• Greet customers in a friendly and efficient manner.
• Knowledgeable about all aspects of treatments and the facility. Respond to inquiries by phone and in person, providing complete details of all treatment aspects.
• Control entry into all areas of facility by restricting all unauthorized individuals.
• Take payment from customers for all services rendered – operate point of sale system.
• Waiting area maintenance. Ensure water bottle and the coffee machine is filled and clean. Refill cups and candies, etc.
• Treatment bookings/scheduling.
• Understand customers files and machines basic information.
• Checkout customers in the system.
• Ensure customers satisfaction at all times.
• Carry out any other duties and responsibilities as assigned.
• Act in accordance with fire, health and safety regulations and follow the correct procedures when the situation arises.
• Carry out additional tasks as instructed and by reasonable request from the leadership team.

Qualifications

• Experience in customer service and sales.
• Outstanding communication skills.
• A confident & dynamic speaker, able to communicate and interact effectively with all levels of an organization.
• Enthusiastic and positive personality with the ability to build trusting relationships with others.
• Proven organizational skills, works well on their own. Able to set and meet deadlines with quality results.
• Having Spa experience with Spa Software with a solid working knowledge of Microsoft Office Suite is preferred.